Skip to main content

Managing Users in Your Subscription

Invite new users, assign roles, and manage who has access to your ReelCount project.

Updated over 2 months ago

The Admin Users tab in Setup is where you control who can access your subscription. From here, you can add new users, update roles, or remove access altogether.


Adding a New User

  1. Go to Setup → Admin Users.

  2. Click Add User in the top right.

  3. Enter their email address.

  4. Choose their role:

    • Owner/Admin – full access, including adding or removing users.

    • Editor – can manage locations, schedules, crew and reporting, but cannot add new users.

    • Viewer – can see everything but cannot make changes.

Click Invite, and you’ll receive a link to send to the new user. Once they open it, they’ll set up their details and join your project.

👉 Here’s the Add User screen:


Changing Roles

Roles can be updated at any time. Simply:

  1. Find the user in the Admin Users list.

  2. Select their role from the dropdown.

  3. Changes apply immediately.


Removing a User

To remove a user completely, click the bin icon next to their name.

⚠️ Note: Only Owners/Admins can remove users.


Managing users keeps your project secure and ensures everyone has the right level of access for their role.

Did this answer your question?