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Location Settings and Customisation

Create, edit, and customise the sites where crew collect their meals.

Updated over 2 months ago

The Setup → Locations tab is where you manage your catering sites. These locations appear throughout ReelCount — in the Dashboard, Schedule, and Scanner app.


Creating a Location

  1. Go to Setup → Locations.

  2. Click Create Location.

  3. Fill in the details:

    • Location name – how the site will be displayed across the project.

    • Colour – used to identify the site in the calendar.

    • Background image – displayed on the iPad Scanner (PNG, JPG, or JPEG, minimum 768 × 1024 px).

👉 Here’s the Create Location pop-out:


Editing and Deleting Locations

Each location has a three dots menu where you can:

  • Edit the location’s details

  • Delete the location completely

  • View the location code (used to connect the Scanner app)

⚠️ Warning: Deleting a location also removes all of its reporting data permanently.


Location Backgrounds

The image you upload for a location is shown on the iPad Scanner’s Tap to Start screen. By default, the screen is plain grey — we strongly recommend uploading your own branding or a daily message to make it clear and engaging.


Best Practice for Scanner Setup

  • Place the iPad on a stable stand so crew can scan themselves easily.

  • Use the iPad’s Guided Access mode to lock it to the ReelCount app and prevent tampering.

  • Keep the iPad connected to Wi-Fi — the scanner requires a live internet connection.

  • For busy sites, you can run multiple iPads with the same location code.


And that’s Location Settings and Customisation — everything you need to get your sites ready for daily use.

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