For the smoothest experience, we recommend setting up your iPad so it can be left running securely throughout meal service.
Use a Stable Stand
Place the iPad on a fixed stand or desk.
This makes it easier for crew to scan passes themselves.
It also helps keep the device safe from damage.
Enable Guided Access
Guided Access locks the iPad to the ReelCount Scanner app so it can’t be tampered with.
On the iPad, go to Settings → Accessibility → Guided Access.
Turn it on and set a passcode.
When in the Scanner app, triple-click the home or side button to start Guided Access.
Keep Wi-Fi Connected
The Scanner app requires a constant internet connection.
Place the iPad somewhere with strong, stable Wi-Fi.
Avoid areas with patchy coverage or interference.
Use Multiple iPads for Busy Sites
You can run the Scanner app on more than one iPad using the same location code.
This helps avoid queues at peak times.
All devices stay in sync through the cloud.
Key Points
A stable stand keeps the iPad accessible and secure.
Guided Access prevents accidental or intentional tampering.
A strong internet connection is essential.
Multiple iPads can run side by side at the same site.
That’s how to configure your iPad for reliable daily use with the ReelCount Scanner app.