The Scanner app is used at catering sites to scan crew passes. Once connected to a location, it provides a straightforward tap-and-scan process for collections.
Starting the Scanner
Open the app on the iPad.
Tap Start to begin scanning.
The background image set in Location Settings will appear on this screen.
Scanning a Pass
Hold the pass QR code in front of the camera.
If valid, a green tick will appear and the crew member is approved.
If invalid, a red cross will appear with the reason (already collected, not scheduled, or site offline).
⚠️ Note: Passes only work once per day. At midnight, all passes reset automatically.
Collecting for Multiple Crew
There are two ways for a crew member to collect on behalf of someone else:
1. Scan Multiple Passes
Select Multiple Collect in the app.
The crew member collecting must first scan their own pass to identify themselves.
They can then add other crew by scanning their passes one by one.
At the end, the app confirms the number of meals approved.
👉 Here's the screen that is shown when a crew member selects to scan multiple passes
⚠️ Warning: Always make sure the correct collector scans first. This ensures the admin portal records who collected on behalf of others.
2. Scan Multiple Passes
As and admin, enable 'Quick Pickup' in the location settings
The crew member can then select 'Department Quick Pickup'
They are required to scan their own pass in order to identify their department
A list of crew members will be displayed and automatically selected. The total number selected will be displayed in the top right of the screen. It is then up for the crew member collecting to deselected anyone they would not like to pick up for. Any crew members who have already collected on that day will be greyed out
👉 Here's an example of a Department Quick Pickup list
⚠️ Warning: If a crew member is not displayed within a department list, it means they have not been scheduled for that day
Key Points
Each crew member can only collect once per day.
Multiple collects are logged in the portal, showing who collected for whom.
The app requires a live internet connection. If Wi-Fi drops, scanning won’t work.
That’s how the Scanner app is used to manage collections quickly and securely on site.