FAQs
Answers to frequently asked questions.
8 articles
How do I delete a department?How to remove departments from your ReelCount database.
Where do I get the ReelCount Scanner?How to download the ReelCount Scanner app for your production.
Why hasn’t a crew member received their pass?Steps to check if a crew member is missing their ReelCount pass.
If someone is not scheduled for the current day, can they still collect on behalf of someone else?Rules for crew collecting meals on behalf of others.
Can I run ReelCount without internet?Whether ReelCount can be used offline.
Can I use ReelCount on a phone instead of an iPad?Whether the Scanner app works on phones.
Can crew use more than one pass?Whether a crew member can hold multiple passes in ReelCount.
What happens at midnight each day?How ReelCount resets daily collections.