Each crew member in ReelCount should only have one unique pass. This keeps scheduling and reporting clear.
What Happens If You Add Them Twice
- If the same person is added twice in the Crew page, they will be given two different passes.
- This can cause confusion when scheduling, as it's hard to track which pass is in use.
- If your plan has a pass limit, duplicate records also count twice towards it.
- It's not recommended as a way of managing access.
Best Practice
- Stick to a single pass per crew member per project.
- If someone loses or deletes their pass, use Re-Send Pass rather than creating a new record. You'll find it by clicking the info (i) icon next to their name on the Crew page — it re-shares their existing pass to their email address.
- Re-sending an active pass doesn't use up any extra pass allowance; re-activating a revoked pass does count towards your plan's issued-pass limit.
- Multiple passes should only ever be issued if there's a very specific production reason.
⚠️ Warning: If a crew member is deleted, all copies of their pass stop working immediately — even those saved to phones.
Key Points
- One pass per crew member is standard practice.
- Duplicates create scheduling and reporting issues, and count twice against any pass limit.
- Always use Re-Send Pass if someone needs their pass again.
That's how ReelCount manages crew passes — designed to be simple and secure with one pass per person.