Each crew member in ReelCount should only have one unique pass. This keeps scheduling and reporting clear.
What Happens If You Add Them Twice
- If the same person is added twice in the Crew page, they will be given two different passes.
- This can cause confusion when scheduling, as it's hard to track which pass is in use.
- If your plan has a pass limit, duplicate records also count twice towards it (each person on the roster uses a slot).
- It's not recommended as a way of managing access.
Best Practice
- Stick to a single pass per crew member per project.
- If someone loses or deletes their pass, use Issue Pass or Re-Send Pass rather than creating a new record. You'll find it by clicking the info (i) icon next to their name on the Crew page. It re-shares their existing pass to their email address.
- Re-sending an active pass doesn't add anyone to your crew count. Re-issuing a revoked pass doesn't either, because they were already on the roster.
- Multiple passes should only ever be issued if there's a very specific production reason.
⚠️ Warning: If a crew member is deleted, all copies of their pass stop working immediately, even those saved to phones.
Key Points
- One pass per crew member is standard practice.
- Duplicates create scheduling and reporting issues, and count twice against any pass limit.
- Always use Issue Pass or Re-Send Pass if someone needs their pass again.
That's how ReelCount manages crew passes: designed to be simple and secure with one pass per person.