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Resetting your password

Forgotten your password or want to update it for security reasons? Here’s how to reset or change it in just a few steps.

Updated over 2 months ago

At ReelCount, we know security on productions is vital. Regularly updating your password helps keep your project safe. And sometimes — it just happens — you forget your login details!


If You’ve Forgotten Your Password

If you’ve locked yourself out of your account, don’t worry.

This link is also available on the login page. Just follow the steps to create a new password and get back into your account.


If You Want to Update Your Password

If you still have access and simply want to change your password:

  1. Log in to your account.

  2. Open Account Settings from the top right menu.

  3. Select Change Password.

  4. Enter your current password, then your new one.

⚠️ Note: You’ll need to know your current password to update it this way.


Keeping your password fresh is a small step that makes a big difference to your security.

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